AGB
Terms and Conditions
These Terms and Conditions apply to all orders placed through the Lyra online store at https://try-lyrashop.com.
1. Provider
The online store is operated by:
RTA SIRIUS LLC 2105 VISTA OESTE NO, SUITE E #3414 Albuquerque, NM 87120 United States
Customer service: kundenservice@try-lyrashop.com
2. Scope
These Terms and Conditions apply to all orders placed by consumers through our online store.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activity.
3. Formation of the Contract
The display of products in the online store does not constitute a legally binding offer, but rather an invitation to place an order.
By clicking the order button, you make a binding offer to purchase the products contained in your cart.
After completing your order, you will receive an order confirmation by email. The contract is formed once we confirm your order or ship the goods.
4. Prices and Payment
All prices shown in the online store are inclusive of any applicable taxes, where such taxes apply.
Additional costs, in particular shipping costs, are displayed at checkout before the order is completed.
The available payment methods are displayed at checkout. Payment is processed through the payment service providers indicated there.
5. Delivery
Delivery is made to the delivery address provided by the customer.
Estimated delivery times are displayed on the website or at checkout. Delivery times may vary depending on order volume, destination country, public holidays, or external delays.
6. Incorrect or Incomplete Delivery Address
The customer is responsible for providing a complete and correct delivery address when placing an order.
If an order cannot be delivered due to an incorrect or incomplete address, please contact us at kundenservice@try-lyrashop.com.
7. Retention of Title
The goods remain our property until full payment has been received.
8. Right of Withdrawal
Consumers have a statutory right of withdrawal.
Further information can be found in our Return and Refund Policy.
9. Statutory Warranty
The statutory warranty rights apply.
If a product is defective or does not match its description, please contact us at: kundenservice@try-lyrashop.com
10. Discount Codes and Promotions
Discount codes and promotions may only be used in accordance with the applicable promotion terms.
Discount codes cannot be applied retroactively to orders that have already been completed, unless expressly stated otherwise.
11. Customer Account
If a customer account can be created on our website, the customer is obliged to keep their access credentials confidential.
The customer is responsible for all activity carried out through their customer account, to the extent they are responsible for it.
12. Product Information
We make every effort to present product descriptions, images, prices, and availability accurately.
Minor variations in colors, packaging, or representations may occur depending on the screen, production, or batch, and do not constitute a defect, provided that the essential product characteristics are not affected.
13. Liability
We are liable without limitation for damages arising from injury to life, body, or health, as well as for damages based on intent or gross negligence.
In cases of slight negligence, we are liable only for the breach of essential contractual obligations and only up to the amount of the foreseeable damage typical for this type of contract.
14. Availability of the Online Store
We make every effort to provide the online store as free of disruptions as possible.
However, we do not guarantee that the website will be available at all times without interruption or error.
15. Applicable Law
The law of the State of New Mexico, USA, applies, unless mandatory consumer protection provisions of the country in which the consumer has their habitual residence conflict with this.
16. Consumer Dispute Resolution
We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
17. Changes to These Terms
We reserve the right to amend these Terms and Conditions where required for legal, technical, or business reasons.
The version valid at the time of the order applies to that order.
18. Contact
If you have any questions about these Terms, please contact us at: kundenservice@try-lyrashop.com